Discover Our Story of Success
Recognized for our dedication to entrepreneurship support, we have grown into a team of top-tier virtual assistants, specializing in marketing, sales, and customer care tailored to the U.S. market.
With a strong background in customer care and social media for top Canadian and American brands, our founder launched Donatella Work in 2019 to deliver expert marketing solutions.
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Meet Our Leadership Team
Elizabeth de Márquez
Founder & Chief Executive Officer
Lean Six Sigma Yellow Belt, Social Media Strategy, Ads Campaigns, Design, Copywriter, SEO and Podcast Production, with over ten years of experience as a remote Virtual Assistant.
Elizabeth is a strategic marketing expert who transformed a Canadian telecommunications firm’s reputation, boosting its Canada Business Bureau rating from C- to A+ through the power of social media.
Her passion for animal welfare and marketing expertise has earned her national awards and recognition in the pet industry, driving impactful campaigns that inspire change.
In the U.S., she partners with spiritual guides, coaches, and beauty and motivational leaders, helping them amplify their message and connect with purpose-driven audiences.
Connect with Elizabeth at LinkedIn
Gabriela Yngström
Customer Relations & Chief Sales Officer (CSO)
Sales Strategist, Customer Relations Specialist, Leads Qualifier, and Multilingual Translator.
Gabriela is a skilled professional with a proven talent for qualifying leads, making her an invaluable asset in optimizing time, reducing operational costs, and driving sales growth.
Her natural ability to connect with people, combined with her expertise in customer care, allows her to turn challenges into opportunities. With extensive experience handling complaints in the American and European markets, she has a track record of transforming dissatisfied customers into loyal advocates.
As a Microsoft Azure-certified virtual assistant, Gabriela brings advanced technical expertise, ensuring seamless operations, efficient project management, and top-tier support in a fast-paced digital landscape.
Connect with Gabriela at LinkedIn
Marcela Lozano
Creative Media Manager
Designer, photographer, illustrator, and video editor.
Marcela is a multifaceted artist—a ceramist, illustrator, and professional photographer—renowned for her refined aesthetic sense and attention to detail.
Her UGC photography and video editing expertise sets her apart, especially in the jewelry, pet products, and fine arts industries, creating captivating visuals that elevate brands.
Furthermore, as an illustrator, she has contributed to adult entertainment series, self-published books, and fantasy/anime projects, while her design and editing skills bring cutting-edge visual identities to life.
Check out Marcela’s Portfolio
Talk by Numbers
Starting in 2019 with email and member communications, our partnership with a spiritual guide brand grew to include content editing, social media strategy, podcast production, and event campaigns.
This expanded support significantly enhanced their online presence, resulting in consistent annual growth in website traffic and membership
In 2020, we began providing lead qualification and virtual assistant services to a company seeking to grow its online communities.
While an algorithm was tested for prospect acquisition, our team’s performance surpassed it in both accuracy and client interaction value, leading to increased membership growth.
In 2021, we partnered with a national complaints management office to manage their operations.
By strategically implementing SEO best practices, we achieved a significant improvement in their online visibility, propelling them from an unknown entity to a top-five search ranking within a year.
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